Frequently Asked Questions
What can I expect to pay to have my pet preserved?
Pets 6 pounds and under are $1,495. See the
pricing and shipping
page for VIP pricing and larger pets.
pricing and shipping
page for VIP pricing and larger pets.
How long does it take till my pet is returned to me?
About 6 months for most pet preservations.
VIP service is available and can significantly reduce turnaround time.
VIP service is available and can significantly reduce turnaround time.
How do I get my pet to you?
We’re an 8-hour drive or less for over half of the U.S. You can also ship—clients send pets from across America.
See the Shipping info for details.See how to ship your pet to us
See the Shipping info for details.See how to ship your pet to us
How long will my pet last?
We offer a no-cost lifetime guarantee—no leaks, no bugs. If accidental damage happens,
we’ll repair it at no charge; you cover shipping.
we’ll repair it at no charge; you cover shipping.
I see you offer pet cremation… why?
There may be remains after preservation. We offer options to return them—see our
Pet Cremation page.
Note: not every pet will have remains suitable for cremation.
Pet Cremation page.
Note: not every pet will have remains suitable for cremation.
Will my pet look realistic?
Yes. Our work has received top competition praise; visitors often think our showroom Beagle is real.
Do you do other pets besides dogs and cats?
Yes—mice, iguanas, parakeets, parrots, rabbits, guinea pigs, and even tarantulas.
I just lost my pet… what do I do?
Place your pet in a plastic bag and into a freezer. This buys time to decide next steps.
Then contact us.
Then contact us.
How will you pose or position my pet?
You’ll send reference photos and we’ll choose together within 10 days of arrival. We confirm before starting.
Once approved, the pose can’t be changed.Animal Family Pet Preservation
Once approved, the pose can’t be changed.Animal Family Pet Preservation
Do size or weight limits affect pricing?
Yes. $1,495 covers pets up to 6 lbs. Larger pets are quoted individually based on size, pose, and complexity.
How should I prepare for shipping or drop-off?
- Place in a clean plastic bag, then a second bag; remove excess air.
- Freeze as soon as possible to preserve features.
- For shipping, use rigid insulation and cold packs; follow our shipping guide.