Privacy Policy

Last updated: October 14, 2026

Animal Family Pet Preservation (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit animalfamilypet.com or contact us about our services, how we use it, who we share it with, and the choices you have. By using our website, you agree to the practices described here.

Animal Family Pet Preservation is located at 3381 Congo Rd, Circleville, OH 43113, United States.

Information We Collect

The information we collect depends on how you interact with us. The table below gives a quick overview, and the sections that follow explain each type in more detail.

Information You Provide to Us

When you call us, send a message through our contact form, or email us, we collect the information you choose to share. This usually includes your name, email address, phone number, and your questions about caring for or memorializing your pet. If you ask for a quote or arrange a service, we may also collect your mailing and shipping address, details about your pet, and any photos or notes you send us. If you provide payment information to complete an order, we use it only to process that payment.

Information Collected Automatically

Like most websites, our servers and tools automatically record certain technical information when you visit, such as your IP address, browser and device type, operating system, the website that referred you, the date and time of your visit, and the areas of our site you view. We use this information for security, troubleshooting, and understanding how visitors use our website.

Comments

When visitors leave comments on our website, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available online. After your comment is approved, your profile picture is visible to the public in the context of your comment.

Photos and Media You Send Us

If you send us photos of your pet, please be aware that images can contain embedded location data (EXIF GPS). If you prefer to keep your location private, remove that data before you send the photo. Visitors to our website can download and extract location data from images that are published on the site.

How We Use Your Information

We use the information we collect to:

• Respond to your calls, messages, and requests for quotes
• Provide, arrange, and ship our pet preservation and memorial services
• Communicate with you about your order, your pet’s memorial, and your questions
• Operate, secure, and improve our website
• Understand which information visitors find helpful so we can make it better
• Detect and prevent spam, fraud, and abuse
• Comply with legal obligations and keep appropriate business records

Cookies and Similar Technologies

We use cookies to make our website work and to understand how it is used. Cookies are small text files stored on your device by your browser.

• Comment cookies: If you leave a comment, you may choose to save your name, email address, and website in cookies so you do not have to fill them in again. These cookies last for one year.
• Login cookies: If you log in to our website, we set a temporary cookie to check whether your browser accepts cookies. It contains no personal data and is discarded when you close your browser. When you log in, we also set cookies that save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login persists for two weeks. Logging out removes the login cookies.
• Editing cookies: If you edit or publish an article, an additional cookie records the post ID of the article you just edited. It contains no personal data and expires after one day.
• Analytics cookies: We may use analytics tools that set cookies or collect similar information to measure visits and understand how visitors use our site.

You can control cookies through your browser settings, including blocking or deleting them. If you disable cookies, some parts of our website may not work as expected.

Third-Party Services and Embedded Content

Our website may include content or tools from other companies, such as maps, videos, images, analytics, and spam detection. Embedded content from other websites behaves in exactly the same way as if you had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including when you have an account and are logged in to that website.

For example, we may use Google services such as Google Maps and Google Analytics. Google’s use of information is described in the Google Privacy Policy, and you can limit analytics tracking with the Google Analytics opt-out browser add-on. Visitor comments may also be checked through an automated spam detection service.

How We Share Your Information

We do not sell your personal information. We share it only in the following situations:

• Service providers: Companies that help us run our website and business, such as web hosting, email, analytics, security, and spam protection providers, who may use the information only to perform services for us.
• Shipping carriers: When we arrange shipping for your order, we share the delivery details needed to complete the shipment.
• Legal and safety reasons: When required by law, or when needed to protect our rights, our customers, or the safety of others.
• Business changes: If our business is sold, merged, or transferred, information may transfer as part of that transaction.

If you request a password reset on our website, your IP address is included in the reset email.

How Long We Keep Your Information

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users who register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, except that they cannot change their username. Website administrators can also see and edit that information.

We keep messages, quote requests, and order records for as long as needed to provide our services, answer follow-up questions, and meet legal, tax, and recordkeeping obligations. After that, we delete or anonymize the information.

Your Privacy Choices and Rights

If you have an account on our website or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also ask us to correct or erase your personal data. This does not include data we are required to keep for administrative, legal, or security purposes.

Depending on where you live, privacy laws may give you additional rights, such as the right to know what personal information we hold, to request deletion or correction, and to opt out of the sale or sharing of personal information. We do not sell personal information. To make a request, call us or send a message through our website contact form, and we will respond as required by law.

You can also limit tracking by changing your browser’s cookie settings. Because there is no common standard for browser “Do Not Track” signals, our website may not respond to them.

Children’s Privacy

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Links to Other Websites

Our website may link to websites run by other organizations. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies before sharing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top. Your continued use of our website after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, reach out to us:

Contact Us