September 1, 2020
Very caring and professional"Wow.....We picked up Sadie today and she is beautiful! The whole experience was great. Everyone there is very professional and caring. We lost our Australian cattle dog after 14 years of having her with us every day, and we didn't want to have her cremated or bury her in the yard. She was such a close friend, we wanted to keep her with us in the house and still be able to see her. You guys really did an awesome job and I could not be happier. I just keep looking at the finished result and thinking how happy I'am that we had this done. Thank you so much! Absolutely amazing A++++++++++"
November 22, 2019
Professional & courteous"At first I found another pet preservation company & I was thrilled at the possibility! I called them & in an emotional state they threw fees at me & told me the sense of urgency. They scared me by telling me I had just days to get him into the sub zero temperatures that only their machines could achieve. I wasn't ready to deal with the emotions of sending him to a complete stranger. I did more research & found Mark. His website has actual photos of real preserved pets & I can confirm this as I have personally visited his office & seen many of the pets displayed as I came from Florida to bring my boy back home. Mark made me feel like I could take a step back & breathe. I could gather myself in that trying time & return a call to him when I felt better. He was never pushy, he was up front with all costs & there were never any hidden fees. When I spoke to him, he made me feel like I was speaking to a family member. Him & his entire family were so polite & courteous during the entire process. I knew I wanted to trust my boy with him. Unfortunately Toker is a large dog so I had to be without him for some time and I am sure my constant e-mails & calls to check in on him were excessive, but their family never made me feel like an aggravation. They always kept me updated & told me how good he was looking. They worked with me to find the perfect position to cover his incision & to present him in the way he always looked. Mark & his family didn't miss a single detail, down to the curves on the side of his ears to the wrinkles on his forehead. I could not believe my eyes. I would swear there was some sort of magical powers being involved here to make him look so real & detail oriented. This family nailed it! Now Toker stays in my bedroom & every day I kiss him on his forehead, just like I used to. I pet him, a cuddle him, & tell him about his siblings. He is back home & I couldn't have chosen a better family to watch over him than the Maier's. I could not have asked for a better experience & outcome."
August 12, 2019
Coco comes Home"Coco is happy to be home in her favorite bed. We are forever grateful to Mark, Kate and Sam, for the excellent job of making Coco look just like we remember her."
February 25, 2019
"You nailed it. Can't tell how good she looks. You guys are so talented. I am very happy. Thanks for everything. I hope you stay in business for a long time. I hate to say i'll be back with more - Hopefully not soon. Take care, you're the best!"
December 14, 2018