November 22, 2019
Professional & courteous"At first I found another pet preservation company & I was thrilled at the possibility! I called them & in an emotional state they threw fees at me & told me the sense of urgency. They scared me by telling me I had just days to get him into the sub zero temperatures that only their machines could achieve. I wasn't ready to deal with the emotions of sending him to a complete stranger. I did more research & found Mark. His website has actual photos of real preserved pets & I can confirm this as I have personally visited his office & seen many of the pets displayed as I came from Florida to bring my boy back home. Mark made me feel like I could take a step back & breathe. I could gather myself in that trying time & return a call to him when I felt better. He was never pushy, he was up front with all costs & there were never any hidden fees. When I spoke to him, he made me feel like I was speaking to a family member. Him & his entire family were so polite & courteous during the entire process. I knew I wanted to trust my boy with him. Unfortunately Toker is a large dog so I had to be without him for some time and I am sure my constant e-mails & calls to check in on him were excessive, but their family never made me feel like an aggravation. They always kept me updated & told me how good he was looking. They worked with me to find the perfect position to cover his incision & to present him in the way he always looked. Mark & his family didn't miss a single detail, down to the curves on the side of his ears to the wrinkles on his forehead. I could not believe my eyes. I would swear there was some sort of magical powers being involved here to make him look so real & detail oriented. This family nailed it! Now Toker stays in my bedroom & every day I kiss him on his forehead, just like I used to. I pet him, a cuddle him, & tell him about his siblings. He is back home & I couldn't have chosen a better family to watch over him than the Maier's. I could not have asked for a better experience & outcome."
August 12, 2019
Coco comes Home"Coco is happy to be home in her favorite bed. We are forever grateful to Mark, Kate and Sam, for the excellent job of making Coco look just like we remember her."
February 25, 2019
"You nailed it. Can't tell how good she looks. You guys are so talented. I am very happy. Thanks for everything. I hope you stay in business for a long time. I hate to say i'll be back with more - Hopefully not soon. Take care, you're the best!"
December 14, 2018
I absolutely Love Love Love Ginger"I absolutely Love Love Love Ginger. Thank you from the bottom of my heart for doing such a good job preserving Ginger. My little Angel looks Beautiful. I am so Happy. Also, thank you for having her ready to come home in time for Christmas. You did an amazing job capturing her personality. Just perfect and home safe. God Bless. Thank you again"
September 1, 2018
"Thank you so much for preserving my precious pet...I have hugged her, kissed her, and have already decided when I lose my dog you will receive her too."